Product Data Analyst

Job Description

Roles And Responsibilities

Demonstrate an in-depth understanding of products, functions, features, and benefits.
Working on customer needs assessments for complex implementations.
Define and manage professional services implementation projects.
Maintain quality control through establishing and maintaining technical operations standards.
Working on the technical aspects of root cause analysis.
Provide inputs to Technical Team for product configurations according to clients requirement
Provide knowledge and training on products to the internal team.

Please Note: Should be flexible for rotational shifts (6am-3pm, 12pm-9pm, 6pm- 3am, 9pm-6am)

Work Experience

Skills and Specifications:

0-2 years of work experience in customer facing roles
Good understanding of Windows systems, google calendars, scheduling
Having knowledge about email writing is an addon benefit
IT experience, ideally with some aspects of development or automation tools is an addon benefit
Able to prioritize the work in a multi-tasking environment.
Able to meet tight deadlines and follow up on commitments, detail oriented .
Effective verbal, written and presentation skills.
Should be flexible for rotational shift timings as we serve global customers
Accurate and excellent interpersonal skills.

Good team leadership ability .