- Provide excellent Customer Service to internal and external customers
- Sound reading comprehension
- Excellent verbal (oral) and written communication
- Speed and accuracy of data input experience required – Excellent keyboarding skills
- Proficient with MS programs – Microsoft Excel and Microsoft Outlook (Other system experience is a plus)
- Flexible- adapts well to change. Ability to handle various tasks in a fast-paced, ever changing environment
- Excellent problem resolution skills
- Highly motivated and Customer focused (internal and external)
- High energy level with outstanding work ethic
- Ability to think strategically, and act tactically
- Reliable Team Player
- Strong interpersonal and diplomacy skills, positive attitude and teamwork driven
- Strong attention to detail
- Effective time & prioritization management
- Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards.
- Must exhibit a positive approach and the ability to work efficiently as an individual contributor.
- Ability to manage / work well with the team and efficiently distribute expertise Industry and/or company knowledge.
Qualification Required – B.Com/MBA graduate who is a Fresher.