About the job
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Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Motorola Solutions Finance Operations Center (F.O.C.) provides world-class finance, accounting, order management and purchasing services to Motorola branches in Europe, Middle East, Africa, US and Latin America region. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life.
- Providing excellent customer service to our customers and Sales team;
- Accurate entry of orders, returns and other data into ERP system;
- Providing returns order status information to customers;
- Communicating order changes in a timely and professional manner;
- Providing basic technical product information
- Supporting customer service related requests
- Following established processes and procedures for order processing
- Support more experienced team members with daily tasks
- Excellent Business English and communication skills
- Ability to work on early shift
- Self-motivated, with an aptitude for customer satisfaction
- Detail oriented, organized and a strong multi-tasker
- Ability to work well under pressure
- Collaborative, likes to work in teams
- Good Problem Solving Skills
- Intermediate proficiency in Microsoft Office (Outlook, Excel, Word)
- University degree (bachelor of business administration / master) or in progress