About the job

As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 2500+ employees helping the world’s most valuable enterprises make their customers happier. Learn more about our culture and how we make our employees happier through The Sprinklr Way .

What You Will Be Expected To Do

• Assist Consultants to configure basic and advanced solution for a client, meeting all requirements and fulfilling expectations regarding platform use cases and functionality
• Ensure that all client deliverables are met on time, while multitasking on different assignments and coordinating with Consultants.
• Build experience working on top clients and get a better sense of mapping social media goals to business goals
• Produce high quality internal and client-facing documentation (Configuration documents, How-to Guides, Tutorials, feature overviews, etc.)
• Assist with project operations activities and align the deliverables with the consultant
• Internship Duration: 1 year

Who You Are & What Makes You Qualified

• Demonstrate experience and a passion for the social media technology universe, strong communication and presentation skills
• Fluency in social media platforms and direct experience in working with or for social media management software is preferred
• Excellent written and verbal skills
• Ability to multi-task in a dynamic and fast-paced environment
• Willingness to work both independently and as part of a team
• Capacity to learn and apply new technologies quickly
• Exceptional problem-solving abilities
• Friendly and approachable personality
• Educational Background in Marketing, Business Administration, Computer Software
• Previous internship experience preferred
• Only recent graduates need to apply
• 4 Year Technical College Degree(B.Tech, BE), MBA is a plus